Return Policy

Defective Product Returns

At Warehouse Tire Direct, we stand behind the quality of our products. If you receive a defective tire or wheel, we will work with you to make it right.

Return Eligibility

We accept returns for products that are:

• Defective or damaged upon arrival
• Incorrect items shipped (wrong size, wrong product)
• Manufacturing defects discovered before installation

Return Window

Defective products must be reported within 30 days of delivery. Please contact us as soon as you discover any defects or issues with your order.

How to Request a Return

1. Contact our customer service team with your order number
2. Provide photos of the defective product
3. We will review your request and provide return instructions
4. Once approved, we will provide a prepaid shipping label for defective items

Return Shipping

For verified defective products, Warehouse Tire Direct will cover the return shipping costs. We will provide a prepaid shipping label once your return is approved.

Refunds & Replacements

Once we receive and inspect the returned item, we will process your refund or send a replacement, based on your preference and product availability. Refunds are typically processed within 5-7 business days.

Non-Returnable Items

The following items cannot be returned:

• Tires or wheels that have been mounted or installed
• Products with damage caused by improper installation or use
• Items returned after the 30-day return window
• Products without original packaging (when possible)

Contact Us

For return requests or questions about our return policy, please contact us:

Email: support@warehousetiredirect.com
Phone: (555) 123-4567